Returns & Exchanges
At The Groovy Plants Ranch, we want your space to flourish with healthy greenery. If your plants or home goods don't meet your expectations, we offer a 30-day return policy to ensure you are completely satisfied with your botanical additions.
Submit a Request
Email our ranch team within 30 days of receipt with your order number and a photo of the item to initiate the return process.
Prepare Your Package
Carefully pack the items in their original shipping materials to ensure they remain secure and undamaged during their journey back to us.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing